Coach Bags - Great Service

I do love a good handbag.

My beautiful Coach handbag

 I discovered Coach bags when they had an outlet in Harrods, pre Millennium, and bought a couple of lovely bags and purses (still in use) during the sales.  I was very disappointed when they closed their concession, and Coach bags were no longer available in England.

Coach bags became a real treat for me, to be bought by my husband when on business trips to the States.  About 5 years ago I went on one such trip to California with him and he bought me a very beautiful, simple tan bag from the Legacy range.  I was delighted with it, and it quickly became my favourite bag, so you can imagine my horror when, just two years later,  I brushed against some (unlabelled) wet paint, and the front of the bag was ruined.

I looked up the instructions that had come with the bag and they seemed to say not to use anything on the very traditional leather.  So I sadly put the bag away.

Last year Coach opened two shops in London, the flagship store being in Bond Street.  Now I love to go  to Bond Street, and when I had to go to do some important shopping (teabags from Fortnum and Mason) I thought I would dig out my poor old bag and take it along to Coach.  They might just be able to recommend something.

The staff in the shop were so helpful and kind.  They whisked the bag away and said they would see what they could do about it.  I left them contact details.

A few weeks passed and I received a phone call.  The bag was back and ..... the paint had gone!

I went up to London to collect it, and as you can see from the before and after photographs it's now as good as new.

I am completely delighted with the bag, and with the service from this shop.  I had no receipt, from the original purchase, but all Coach bags have indentifying features and numbers, so the company knew it was one of their bags.   The problem was not in the manufacturing of the bag, but they still dealt with the paint, and there was no charge.

Sometimes it is worth spending a little more money on a bag, as in this case I think you are also paying for superb after care.

Thank you Coach for such wonderful service.

If you haven't discovered Coach bags, do have a look on line.  I am saving my pennies (and pounds) to buy a new bag in the summer.

My poor bag, with dreadful white paint on it

And it couldn't have been in a worse place on the bag

The bag when I collected it from Coach

It is perfect, I am really delighted 

Just in case anyone wonders, this is my own experience and I have not received anything (apart from First Class Service) from Coach.

Dog (and Cats) in France

A Very belated Happy New Year!

I can't believe how busy the first half of January has been and I am feeling  terribly guilty that I haven't posted on this blog since last year!

I have, of course,  found time to look at other blogs though and my short post today  was inspired by a post in Diane's lovely blog Pilgrim and Pie, here.  She featured a lovely photograph of her cat, which had been taken for Racheal McKenna's delightful book The French Cat.  I thought the book looked so lovely that I have  ordered a copy for a friend, whom I know will love the combination of beautiful France and cats, the animal she really adores.

Now I myself am not a cat person but I do adore and love my dog, a twelve year old rescued Greyhound. So I thought I would post a couple of  photos of him at his holiday home in Brittany.

Sun bathing in the garden

Outside the boat shed

(he has now dug a huge hole here!)

On the beach Christmas holidays 2011/12

Breton Beach in Winter

We arrived on Tuesday morning for a week here in Brittany.  Our winter holiday is always quick as my little girl needs to be back at school, this next year on the 5th of January!  We therefore have to plan our ferry crossings around school dates.

We were fortunate to arrive on a beautiful day, the sun was shining and we managed to get out for a lovely walk on the beach.  Since then the weather has deteriorated and I am looking out at a wet, grey and very dull afternoon.

Thank goodness I took my camera with me on Tuesday and managed to take a few photos!

There is something magical about the beach in winter, particularly at a very low tide.  The rocks, which are normally hidden underwater are exposed to the elements, and the view stretches for miles, uninterrupted by swimmers or boats.  It is incredibly peaceful, even with a skipping five year old!

You can see from the photographs that Brittany has been battered by storms recently.  There are many clumps of seaweed, which have  been pulled up from the ocean floor.  The wonderful thing is that most of the seaweed will be used, some of the local farmers gather it and use it as a fertiliser on their crops and several local companies use it to enhance both food and beauty products, it is a great natural resource for  small scale, local  enterprises.

Exposed rocks on the beach

Low tide

The dog just loves exploring

The beach was virtually empty,
just a few hardy folk enjoying the good weather

The beach was a source for granite,
and many of the stones have been worked

You can see the detail of tool marks on this piece of granite

This pool is a favourite swimming spot in the summer

Perhaps a bit chilly for a dip today!

Wishing you all a very Happy and Successful New Year.

More posts when I'm back into my daily routine, at home in Richmond, in 2012!

Wishing You a Merry Christmas

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My little girl opened the last draw in her Advent Calendar, and there she found the Baby Jesus.

We are nearly ready, I'll be preparing the stuffings for the Turkey, the  cranberry sauce and making some Mince Pies for Father Christmas, (while listening to the Festival of Nine Lessons and Carols at 3pm, live on Radio 4, from King's College, Cambridge.)

We will go to evening Mass tonight, before my little girl goes to bed, and hopefully to sleep before Father Christmas arrives at Midnight.

Have a Happy and Joyful Christmas.

I'll be back with a post from Brittany in a few days!

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Friendship- A Pause for Advent.

I'm a little late with my Pause for Advent, many apologies.

Yesterday we went skating at Hampton Court Palace.  The rink is set just in front of the Palace, and the setting is second to none.

My little girl joined five of her friends, they had a wonderful hour on the ice, all of them trying hard, and sharing excitement (and the odd bump or two).  We then went for Hot Chocolate at the Courtyard restaurant, before going to our various homes for lunch.

The morning prooved to be the most perfect Christmassy start to the Christmas Holidays.  Sharing a fun activity with a group of friends at this time of year, just can't be beat!

I took lots of photographs, and have selected some general ones, to show you what a fantastic setting the ice rink is in.  Doesn't the Palace look spectacular in the background?

Later in the day I went out and met several friends from University.  We were celebrating two birthdays, and it was a real treat to be able to share such a delightful evening with old friends, one of whom I hadn't seen since before my son was born!

So my little thought for Advent, is to make sure you make time for friends, whether they are people you have known all your adult life, or new friends with whom you hope to share many adventures in the future.

I do wish you all a very Happy (and if you can manage it - a relaxing) Christmas!

Jude x

Sandhurst - The Sovereign's Parade.

On Friday, I and my family attended the Sovereign's Parade at The Royal Military Academy, Sandhurst.

It was a very cold day, with some sleet first thing in the morning, and obviously we would not have been there without reason.  My eldest son was Passing Out.

He has spent the last year working incredibly hard and he is now an Officer in Her Majesty's Armed Forces.  We are both delighted and thrilled for him.  He has worked with such determination and single mindedness towards this goal that I feel great pride in his success.

The day started at 9.00am in the Chapel with a simple, and moving service, we then had coffee, before sitting in the stands for over an hour and half, watching the most fantastic parade.

There was a delicious lunch provided for the new officers and their parents, with a much needed mulled wine before hand.

We then left, and later in the evening there was the Passing Out Ball, to which my son had invited his younger brother, his girlfriend and several old friends from school.

He is now home on leave, before his first posting in January.

I am just posting a few photos to give a sense of the occasion, if you look at the last photo you can see my sons walking together.  The two previous photographs feature the Adjutant, on his horse, mounting the steps of Old College.

Happy Birthday !

Yesterday was my eldest son's 25th birthday.  We had a quiet celebration at home; a venison casserole for lunch, and a birthday cake instead of pudding.

I really had to squeeze the 25 candles on the cake, which had been baked  and decorated to his specification, though the stars were an addition from his little sister. (I'll put the recipe and instructions, such as they are, on my other blog.)

Celebrating his birthday yesterday, set me  thinking.  I realised that I have now been a mother for over half my life.  My son is now older then I was when he was born!  It takes some adjusting to.

I always find my children's birthdays are times to count my blessings.

And I love anticipating what the future will bring us as a family.

Advent is a time for waiting and anticipating, so this is my little Pause for Advent,  which is co-ordinated by Floss.

I do  hope you have time to spend a few moments looking back at happy memories and looking forward to exciting futures.